Welcome to my portfolio website!

Hey folks, I'm
Jomark James IT Specialist Tech Expert

Dedicated to delivering efficient, user-centric digital solutions. With extensive experience in overseeing organizational IT operations, I specialize in systems administration, network management, and end-user support. My core strengths include troubleshooting and maintenance, data security and protection, and managing digital infrastructures across multiple platforms. I excel in streamlining IT processes, implementing secure access controls, and optimizing system performance. I’m committed to ensuring seamless technology experiences while maintaining a strong focus on operational efficiency, scalability, and cybersecurity.

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Experiences

2024

Pryzma

IT Administrator (Contractual)July 2024 - September 2024

Managed Microsoft 365 setup and maintenance, including user accounts, groups, security policies, and Office templates. Provided end-user support and led the rollout of BYOD devices via Microsoft Intune for secure, efficient device management.

Eleonore Droeshout

IT Integrator (Part-time)August 2024 - September 2024

Handled technical setup, workflow automation, and productivity enhancements. Automated tasks via Zapier, managed Flodesk email campaigns, optimized the company website, and ensured smooth integration and operation across platforms.

2023

Ibex Global Solutions Philippines Inc.

IT Systems Support EngineerMarch 2022 - December 2023

Provided IT support across multiple accounts as in-house field support. Handled hardware/software rollouts, issue resolution, asset management, and ticket handling via Remedy. Performed installations, troubleshooting, and maintenance of desktop systems and applications.

2022

Trident PH Outsourcing

IT SpecialistJune 2021 - March 2022

Oversaw IT infrastructure and daily operations. Managed installation, support, and maintenance of network systems. Ensured system security, optimized performance, resolved issues, and implemented plans for continuity and tech upgrades.

2018

Sixeleven Global Services & Solutions

IT AssociateApril 2018 – May 2021

Maintained and supported IT systems, network, and equipment. Handled troubleshooting, system updates, server and CCTV monitoring, and ensured security and performance.

Education

2018

TESDA

NCII in Computer Systems ServicingNovember 2017 - November 2022

Awesome CX

IT InternNovember 2017 - March 2018

Philippine Society of Information Technology Students (Region XI)

MemberJune 2017 - April 2018

2014

Assumption College of Davao

Hey folks, I'm
Jomark James IT Specialist Tech Expert

Things I have accomplished along my IT Journey

Experiences

IT Administrator (Contractual)July 2024 - September 2024

IT Integrator (Part-time)August 2024 - September 2024